Shipping policy

 

Shipping

With our high volume of customers our products take 2-5 business days for shipment. However there are some occasions where we can process your order the next day and sometimes the same day.

 

Delivery Times from Smooth Skin Supply LLC:
1 Business day- TEXAS
2 Business Days- AZ, CO, WY, MT, NM, OK, LA, MO, KS, LA, AR, TN, IN, MO
3 Business Days - CA, NV, OR, WA, ID, UT, ND, SD, NE, IA, MN, WI, IL, MS, AL, GA, KY, OH, MI, WV
4 Business Days -ME, MA, VT, WA, PA, NJ, VA, NC, SC, FL

 

International Customers: We ship worldwide via USPS and Fedex. We are not responsible for any import or custom fees that are required for your order to deliver required by your country and Fedex.

 

Backordered Items

If an item is on backorder, we will ship the in-stock items first. When your backordered item arrives at the warehouse we will ship them to you with no additional shipping charge.

 

Pre-Order Rules & FAQ's

When placing a Pre-Order, you are agreeing to secure your current price and/or reserve the item before it arrives at our warehouse.

Pre-order processing and arrival may take up to 30 days, depending on the item, production schedule, and shipment arrival.

All pre-orders are final sale. No refunds, cancellations, or order changes are permitted once the pre-order has been placed. This is because inventory is specifically reserved and/or ordered based on confirmed pre-order quantities.

By completing your pre-order purchase, you acknowledge and agree to these terms and understand that the estimated arrival timeframe may vary.